Remote Access Software

In a browser navigate to  Enter your hospital username and password.

Once at the remote access portal page select “Launch Virtual Desktop”

You will now be taken to a login page and will have to enter your hospital username and password.

Click on the picture to launch your virtual desktop.

The desktop will launch in a new web browser window.

Note: You can maximize the window by clicking the square beside X as shown below.

To logoff of your virtual desktop session you can simply click the windows button and the select log off. You can then close any remaining windows.


  • Pulse Secure Client for Windows 8/10 — Link
  • Pulse Secure Client for Mac OS — Link
  • VMware Horizon client for Windows 8/10 — Link
  • VMware Horizon client for Mac OS — Link

Please uninstall the following applications or run the application from this link

Pulse Application Launcher
Pulse Secure Setup Client
Pulse Citrix Services Client
Pulse Terminal Services Client
Pulse Secure Host checker

Please use the following compatibility matrix below to ensure the computer you are using to remotely access the hospital meets minimum requirements.   Support will not be provided for any operating system or browser which is not stated below.

Browser compatibility for Mac OSX 10.10 and greater:

Chrome Firefox Opera Safari
OSX 10.10 Yosemite Supported V31+Supported Not supported Not supported
OSX 10.11 El Capitan Supported V31+ Supported Not supported Not supported

Browser compatibility for Windows 7 SP1 and greater:

Chrome Firefox Internet Explorer Edge
Windows 10 Supported V31+Supported IE 10, 11 Supported Supported
Windows 8.1 Supported V24+ Supported IE 10, 11 Supported Not supported
Windows 8 Supported V24+ Supported IE 10, 11 Supported Not supported
Windows 7 SP1 Supported V24+ Supported IE 10, 11 Supported Not supported

If you have any questions please contact the IT service desk @ 4357

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