Mission, Vision, Values

Contact:

Patient Feedback
519-421-4233 Ext. 3667
patientfeedback@woodstockhospital.ca

Mission
Community-oriented, personalized and quality care.
Vision
Working collaboratively to advance the health and well-being of our community.
Values
Compassionate
Innovative
Resourceful
Collaborative
Leadership
Ethical
Values Statement:
We strive to serve others; building on our collective strengths, expertise and shared values; for the betterment of our patients, their families and our community.


Service Excellence

Our staff, physicians and volunteers strive to ensure that each patient has a caring and compassionate experience. That is why we have established “Four Components of Service Excellence”.
Caring & Compassion
We respond to patient, visitors and peers with courtesy and respect
Communication
We appreciate that patients need to understand and be understood
Commitment & Competence
We actively pursue professionalism in our practice and area of work
Confidentiality
We are aware of what information we are sharing: where, to whom and why

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