Mission, Vision, Values

Mission
Providing exceptional people-centred care for the well-being of our community.
Vision
Evolving together to meet the growing needs of our community.
Values
Compassionate
Innovative
Collaborative
Accountable

Values Statement:
We are united in our commitment to compassionate care driven by innovation, collaboration, and accountability.

Service Excellence

Our staff, physicians and volunteers strive to ensure that each patient has a caring and compassionate experience. That is why we have established “Four Components of Service Excellence”.
Caring & Compassion
We respond to patient, visitors and peers with courtesy and respect
Communication
We appreciate that patients need to understand and be understood
Commitment & Competence
We actively pursue professionalism in our practice and area of work
Confidentiality
We are aware of what information we are sharing: where, to whom and why